Starbucks, part 2

Submission:
I ordered the Gingerbread Latte decaf and it was not as good as I expected. Last year I remember finding chunks of ginger in the bottom of the cup when I was done and this time I did not. Did you change your recipe? Today's cup was quite bitter and reminded me of a typical coffee with a little ginger syrup (?). I am not really fond of coffee in general and prefer the flavored drinks, like the pumpkin latte. I was not real happy with today's drink and am hoping it was out of the ordinary.

Response 12/11/09 ~



Update 12/22/09 ~

A letter and two coupons for a free drink. I think the card is pretty neat, it says something about how your cup should never be half empty, and then on the inside it says to enjoy a drink on them (any drink, any size). Can't wait to use this since it's been so very cold!

Levi's

Perhaps I did not submit my comment correctly, but I hate calling numbers. The website seemed to be kind of devoted to the website and not the product. Oh well, we'll see what happens.



Since I couldn't submit a photo with the online form, I think I'll mention that I have one if they ever reply.



Update 12/11/09 -
Response.


I replied with the photo.

Starbucks, part 1

Follow up:


Submission:
My husband and I went through the drive-thru and ordered 2 decaf pumpkin lattes. When we got home we realized that only one cup was marked decaf. The other cup was indeed caffeinated. This is unfortunate because my husband has a shoulder injury from a car accident that causes his shoulders to be tense. Drinking caffeine increases his discomfort, but he is stubborn and wanted to enjoy this beverage that we had paid for. I have not been very impressed with the quality of service at this particular Starbucks location. I made one other submission today of a complaint regarding this same location.

Update (12/28/09):

Another two coupons for a free beverage. Yeah! I like their customer service!

Boniva

Today I contacted Roche Therapeutics, Inc because the print ads for Boniva are not in focus. I am curious as to why. We'll see if I get a satisfactory answer.

Here is my submission to their online contact form:
"I was just curious why in the print ads that I have seen for Boniva with Sally Field, Ms Field is not really in focus in the photo."

Here is the automated response:
Your response has been received by Genentech and we will respond to you shortly. Your Inquiry Reference number is 14978

Little Debbie

I entered an online drawing for a free box of the new Little Debbie cupcakes. I won! Got a postcard coupon in the mail today. I'll pick some up and report back on how I like them.

Dairy Queen

While I really appreciate the coupon, I think it's really lame that I have to spend money in order to enjoy my free birthday treat. I replied and told them that, but I am not expecting a response.

ABC

I have been really unimpressed with ABC's episode player. The last time I tried to watch a show I had the following annoyances;

1) Click to continue after each commercial
2) After clicking, the show started over from the beginning
3) Twice the commercial (sound) started replaying after I clicked to continue, over top the show

AARRGH!

So I wrote a letter. And discovered that ABC also limits how many words you can write to them.

Here is the automated response. We'll see how it's handled from here...

General Mills

Originated by Consumer: I opened a box of Frosted Cheerios and the inner bag was not sealed. I have the bag and the box for you to see if you would like me to mail it in. This was a single-serving size box that came in a pack. I do not know UPC or any other code because these boxes are provided at my place of employment.



The outcome: 2 coupons for $1 off (each)

Dreyers

This is supposed to be a lime fruit bar. I wasn't sure about the discolored top so I took a photo and wrote to the manufacturer, in this case Dreyers.



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Coupon received July 27, 2009, one coupon for a free box of Dryers brand popsicles.

Kellogs

Thank you for the response. Here is the photo. I am sorry to say I threw out the can last week.



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July 22, 2009

Hi Cathy,

I have not seen any coupons and was wondering when I might expect them? Thank you for your time.

Shana

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Coupons recieved July 27, 2009 - five coupons for free Worthington products up to $4.50 in value.